Friday, November 14, 2025

EEDC begins second phase of free prepaid meter distribution across South-East

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The Enugu Electricity Distribution Company Plc has begun the second phase of its free prepaid meter distribution under “Tranche B” of the Meter Acquisition Fund (MAF) metering programme. The initiative, introduced by the Nigerian Electricity Regulatory Commission (NERC), aims to reduce the metering gap in Nigeria’s power sector and stop the issue of estimated billing.

EEDC, which distributes electricity across Anambra, Imo, Enugu, Abia, and Ebonyi states, confirmed the development in a statement released on Tuesday. According to the Group Head, Corporate Communications, Emeka Ezeh, the new phase targets unmetered customers on service band “A” feeders across the South-East.

“These meters and their installation are free, and customers are cautioned against making any form of payment to the meter installers or succumbing to any form of inducement or extortion,” Ezeh said. “This aligns with our organisation’s commitment to improving service transparency and customer satisfaction.”

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Ezeh explained that the Tranche B programme will prioritize customers under Band ‘A’ feeders and urged residents to verify and update their contact information by visiting the Customer Service Unit at the distribution company’s office. “Our team will be reaching out to customers on this metering exercise using the information provided in their profile with the company,” he added.

The company said that 13,335 customers of EEDC and its subsidiary companies will benefit in this phase, which started on November 2, 2025, with the Know Your Customer validation exercise. Ezeh recalled that earlier this year, EEDC completed Tranche A of the MAF metering programme, successfully metering 13,614 Band “A” customers.

He assured that once all Band “A” customers are metered, the next focus will be on Band “B” customers, in line with EEDC’s systematic approach to close the metering gap across the network. “Customers who would not be captured in the current Tranche B MAF metering exercise should remain patient, as another initiative, the Distribution Sector Recovery Project, is underway,” Ezeh stated.

He further warned customers to avoid meter bypass, energy theft, and other illegal activities, urging them to report such cases to the company. For further inquiries, customers are advised to contact the company via its call centre at 02084700100 or through WhatsApp on 0707 461 0095 and 0707 461 0088.

The Meter Acquisition Fund is financed by all electricity distribution companies nationwide and managed under the supervision of NERC for the free deployment of prepaid meters to customers.

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