Some Nigerians who received Wema Bank messages saying they were selected for the Federal Government’s ₦50,000 National Emergency Relief and Stabilisation Intervention (NERSI) have reported problems accessing the support.
Follow us on Google News
Screenshots show that attempts to proceed after receiving the selection message produced an error stating they were not eligible.
The message has raised concern among recipients expecting payment. However, it does not establish that their selection has been cancelled.
Affected customers say Wema Bank customer care advised them to be patient while the issue is addressed. No confirmed resolution timeline has been provided.
What to do
Beneficiaries should contact Wema Bank through its official customer service channels if the error persists. They can also call the NERSI helpline on 0700-022-2222. Do not pay anyone to unlock the payment or share your identification number (PIN) or one-time password (OTP).
