July 30, 2025—The Kwara State Government has announced a special intervention aimed at resolving outstanding complaints from civil servants and pensioners over delays in salary and pension payments.
In a statement released by the State Commissioner for Finance, Dr Hauwa Nuru, the government disclosed that a daily troubleshooting session will be held in all 16 local government headquarters across the state.
The session will run from Thursday, July 31 to Monday, August 4, 2025, excluding Sunday, August 3.
“All affected individuals, serving civil servants and pensioners, are required to appear in person with the following documents/details: BVN; NIN; KWSRRA Number; PSN Number; bank account statement; employment letter; work/pension identity card; and other details they consider relevant to resolve their complaints,” the Commissioner said.
She explained that the sessions will be led by cabinet members assigned to each local government and supported by technocrats from key Ministries, Departments, and Agencies.
Dr Nuru further clarified, “While majority of the civil servants and pensioners have no issues with their salary or pension, we acknowledge that there are isolated cases of individuals who still have pending complaints affecting seamless payment of their salary and pension. This session is to resolve all such pending issues once and for all, in line with the commitment of the Governor that every worker or pensioner deserves their pay at the right time.”
The initiative aims to promote financial transparency, efficient salary payment, and ensure all state employees and retirees are treated fairly. The government also encourages individuals with unresolved payment issues to attend the sessions with complete documentation.