The Federal Ministry of Humanitarian Affairs and Poverty Reduction has launched its Enterprise Content Management System, marking a major move toward digital transformation in the Federal Civil Service. The Ministry went live on the 1Gov ECMS platform today at its headquarters in the Federal Secretariat, Abuja.
The project is part of a national effort to strengthen e-governance, improve public service delivery, and support key reforms that promote efficiency, transparency, and accountability. The initiative also aligns with high value sectors like digital infrastructure, data security, technology investment, and public sector innovation, which continue to attract attention from citizens and policy stakeholders.
While flagging off the project, the Honourable Minister of Humanitarian Affairs and Poverty Reduction, Dr. Bernard M. Doro, said the ECMS supports the goals of the Renewed Hope Agenda. He explained that the administration is focused on using technology to improve how government institutions operate.
According to him, “This innovation aligns squarely with the Renewed Hope Agenda, particularly the administration’s vision to digitize government processes, reduce inefficiencies and make public institutions more responsive to citizens’ needs.” He added that “today’s event marks a significant step forward in the Ministry’s ongoing commitment to innovation, transparency, and operational excellence in the delivery of Humanitarian and Poverty Reduction services to Nigerians across all regions.”
Dr. Doro praised the Permanent Secretary, the technical implementation team, and partners who played crucial roles in achieving the milestone. He stated, “Your dedication to this vision exemplifies what a result-oriented public service should look like.” The Minister emphasized that improved workflow, faster access to information, and reduced paperwork will help the Ministry serve vulnerable communities more effectively.
In her remarks, the Head of the Civil Service of the Federation, Dr. Didi Esther Walson-Jack, OON, mni, commended the Ministry for adopting a paperless system and described it as a breakthrough for the public service. She said, “This ministry with its vital mission of supporting the vulnerable is now embracing paperless processes and I say this is a milestone.”
She highlighted that the shift to the 1Gov ECMS platform represents more than just automation. In her words, “The shift to the 1Gov ECMS platform is not just digitalisation, it is a fundamental change in how the Ministry operates. Workflows will now be automated, reliance on paper reduced and real time collaboration across teams is now possible.”
Dr. Walson-Jack encouraged other government institutions to adopt similar systems and applauded Galaxy Backbone Limited for providing reliable infrastructure that supports secure data management, digital governance, and national information systems. She urged the media to help the public understand that all 19 Ministries currently operating the ECMS no longer accept paper documents, as part of a unified move toward digital processes.
Earlier, during his welcome address, the Permanent Secretary explained that the Ministry’s mandate requires systems that guarantee fast access to information, efficient document handling, and seamless collaboration among departments. He said, “So with the ECMS, we are moving from manual paper-based operations to a fully digitized workflow, thereby improving service delivery to citizens.” The new system is expected to boost productivity, support data-driven decision making and help the Ministry respond quicker to humanitarian needs.
The Managing Director and CEO of Galaxy Backbone Limited, Prof. Ibrahim Adeyanju, noted that Galaxy Backbone serves as the digital infrastructure company of the Federal Government. He said that the government has heavily invested in digital infrastructure and digitalisation to ensure that secure data management and strategic national information remain within Nigeria’s borders.
He explained that the project is meant to guarantee that confidential, sovereign, and security data are controlled by the Nigerian government in line with national laws. Prof. Adeyanju expressed confidence that with continued support, the goal of achieving a fully paperless civil service by 31st December 2025 is achievable.
The event was attended by Dr. Bernard M. Doro, Dr. Didi Walson-Jack, Dr. Yakubu Adam Kofarmata, Directors of the Ministry, Permanent Secretaries, senior officials from the Office of the Head of the Civil Service of the Federation, the MD and CEO of Galaxy Backbone Limited Prof. Ibrahim Adeyanju and his team, among others.
The Ministry is also one of the 19 Ministries nationwide that have now adopted the ECMS to strengthen digital governance and improve efficiency in public administration.
