The Nigeria Jubilee Fellows Programme has confirmed that some applicants faced technical issues while trying to take the NJFP 2.0 Computer-Based Test. In a message posted at 5:10 PM on December 10, the programme said it is already reviewing credible cases and will reschedule tests for affected applicants. Applicants were advised to check their email, including Junk and Spam folders, for rescheduling invitations and to follow official NJFP social media pages for new updates.
The team also encouraged candidates to join the Step-by-Step CBT Orientation Sessions which are held regularly to guide them through the test. For issues related to the test, applicants were directed to send an email to help@njfp.ng.
Reactions from applicants across social media show growing frustration. One user, Jonathan Kiri, wrote that the team should “also inform those that their cases is not valid.” Another applicant, mubie, said, “I did the test, and everything worked fine. Why is the main exam giving me issues, it’s so unfortunate.”
Some users blamed the recommended Safe Exam Browser app, with Dèén Núrúddeen explaining that despite preparing for days, “the recommended SEB app gave us headache before being downloaded and afterward.”
Others reported system-generated errors. Jaafarrh said he was unable to take both the mock and main test because the system “kept saying failed to generate login token.” Complaints also came from users who said their rescheduled exams still did not work, while Xavi expressed frustration, saying the situation is “becoming a joke.”
Many urged NJFP to fix the technical problems or provide alternate options as several candidates noted that their devices and networks were functioning properly.
