The Mobile Money Payment Service Bank (MoMo PSB) has explained six things Nigerians should know about receiving the Federal Government’s ₦50,000 relief payment through MoMo accounts.
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The bank clarified that beneficiaries are selected by the National Emergency Relief and Stabilisation Intervention (NERSI). MoMo PSB only provides the payment platform and does not select or add beneficiaries.
The clarification is intended to help recipients understand the payment process, avoid misinformation and protect themselves from people claiming they can secure beneficiary status.
First, Nigerians cannot apply through MoMo. NERSI selects beneficiaries based on the programme’s eligibility criteria.
Second, people who have not received an SMS can check their status by dialling 6710# and give consent if selected. They can also download the official MoMo NG app to access their accounts.
Third, where consent or further verification is required, MoMo PSB may check details supplied by the Federal Government. Information requiring additional checks will be referred to NERSI, which will advise on the next steps.
Fourth, MoMo PSB cannot change beneficiary details or interfere with the selection process, including through government officials.
Fifth, beneficiaries do not need to pay anyone. The programme is free, and Nigerians should avoid agents demanding money.
Sixth, customers must protect their account details. MoMo PSB will never ask for a personal identification number (PIN) or one-time password (OTP). Neither should be shared.
How to check and get help
Selected beneficiaries can dial 6710# to check eligibility and give consent. MoMo customers with account enquiries can call 671. For questions about eligibility for the Federal Government’s ₦50,000 relief payment, Nigerians can contact the NERSI toll-free helpline on 0700-022-2222. There is no public application through MoMo.
